Delivery usually takes:

3–5 working days for most cities
5–10 working days for non-common or remote areas where courier service may be slower

Delivery times may vary due to weather conditions, courier delays, or operational issues.

Yes, customers are allowed to open and inspect the parcel at delivery time.
If there is any issue, please inform us immediately.

Yes, we offer a 7-day return policy only on electronics and watches if the item is unused and in original packaging.

Organic or consumable products cannot be returned once delivered.

Yes, exchanges are allowed within 7 days if the product is unused and properly packed.
Additional courier and packaging charges apply for exchanges.

Yes, approved returns are subject to a 25% deduction for restocking, handling, and packaging costs.

Once the returned item is received and inspected, refunds are processed within 7–10 working days.

After dispatch, you will receive tracking details via WhatsApp or SMS.

Please report it immediately on the same day and share photos or parcel opening video. Our team will assist you with replacement or solution.

We offer multiple secure payment options for your convenience:

Cash on Delivery (COD) — all orders require a 300/- PKR advance for confirmation*
JazzCash
EasyPaisa
Bank Transfer

Payment details will be shared after order confirmation where applicable.

You can contact our support team via WhatsApp or through the contact details provided on our website.